Terms & Conditions
Please read these Terms and Conditions ("Terms") carefully before using the Neotonics® website or purchasing our products. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or purchase our products.
2. Products and Orders
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors without prior authorization.
When you place an order, you represent that: (a) you are at least 18 years of age; (b) you are legally capable of entering into binding contracts; (c) the information you provide is accurate and complete.
3. Pricing and Payment
All prices are listed in US dollars. We accept major credit cards and other payment methods as indicated at checkout. Payment is processed securely through our payment processor. By providing payment information, you represent that you are authorized to use the payment method provided.
4. Shipping and Delivery
We ship within the United States. Estimated delivery times are 5–7 business days after dispatch. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss and title for purchased products pass to you upon delivery to the carrier.
5. Refund and Return Policy
Neotonics® offers a 180-day money-back guarantee on all purchases. Please refer to our Refund Policy for complete details on eligibility and the return process. Refunds are processed within 5–10 business days of receiving your return request.
6. Health Disclaimer
Neotonics® products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The statements made on this website have not been evaluated by the Food and Drug Administration. Results may vary between individuals. Always consult with a qualified healthcare provider before starting any new supplement regimen, especially if you are pregnant, nursing, taking prescription medications, or have a medical condition.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Neotonics® and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Neotonics® shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our products or website.
Our total liability to you for any claim arising from these Terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which we operate, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
11. Contact
For questions about these Terms, contact us at support@yourneotonicssite.com or visit our Contact page.